FLEXIBLE RATE bookings may be cancelled free of charge until 1 day before arrival. If you cancel your reservation within the cancellation period, a full refund will usually be processed to the same debit / credit card the next working day, however it may take a few days for the funds to reach your account. A cancellation reference will be given and should be retained as proof of cancellation. For the avoidance of doubt, the room(s), any associated meals and/or other additional extras cannot be cancelled, amended, or refunded after the cancellation period (including any “no shows”), although additional meals or extras may still be added. Such cancellation charge is to compensate the hotel for the late cancellation and is not for any service.
